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About Hero

What is Hero?

Hero is a communications and student management platform that we use to keep in touch with you and to share information about your child’s progress at MindPlus with you.


Through Hero you can:

  • Check out what is happening in your child’s MindPlus class each week 

  • Let us know if your child is going to be away

  • Get updates about your child’s learning and progress 

  • See your fees invoice and statements and make online payments


You can access Hero online from any device here OR you can download the free app to your phone, laptop/desktop, tablet or iPad, from whichever app store you use. 


How do I get started with Hero?

We will send you a link to enrol in Hero once you have accepted a place at MindPlus. You do need to enrol in Hero before your child starts with us at MindPlus. Follow the instructions in the link and then you will get another email back from us with instructions about how to log into Hero. 


I already use Hero in my child’s school, how do I connect the two accounts?

You don’t need to do anything complicated to connect your two Hero accounts! Just let us know when you fill in your Hero enrolment form - there will be a box for you to tick to let us know. It may take us a couple of days to get this set up with Hero.


How do I get help with Hero?

Check out our Parent Guides for help and basic set up instructions.


How often should I check Hero?

Weekly at least! You can also set Hero to notify you whenever there is an update in relation to your child or their class. 

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Parent Resources

You may also want to look at our Resources section on the website which includes Programme Information Packs and Parent Guides for our programmes.

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Check out our FAQs for the answers to our most commonly asked questions.

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