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Contact Us

We're here to help you get the support you need.

We've made a list of FAQs to help you get the information you need right away.




If you don't get what you need, do give us a call on 0800 769 243

or email us at Please be aware though that we are a small office team and it may take a few days for us to return your call or email, especially at busy periods. 

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For MindPlus parents

If you are an existing MindPlus parents and have questions, please check out our simple, easy-to-use Parent Guides here. 




If you have queries about how to use Hero to register an absence or to find your invoice, you can find this information in the Parent Guide. If you still need help, please contact us on

If you have any questions about your invoice or your payments, please contact us at

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